ebet188 Platform Privacy Notice
This page describes what we collect when you use ebet188 and how we keep that data protected. We at ebet188 take your privacy seriously. We collect personal information only when necessary to operate our platform, process your deposits and withdrawals, verify your identity, and comply with applicable law. We do not sell your data to third parties, and we do not use it for marketing purposes beyond account-related communications.
Our privacy practices are designed around a simple principle: we collect the minimum information needed to serve you safely. When you create an account on ebet188, we ask for your name, email, phone number, and date of birth. When you deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or your bank (mobile banking, local payment, online payment, e-wallet), we record the transaction. When you request a withdrawal, we verify your identity and process the payment. All of this data is encrypted and stored securely.
We operate across supported jurisdictions in Southeast Asia, including Jakarta, Surabaya, Bandung, Medan, and Semarang. Our servers may sit outside your jurisdiction, but we comply with data protection standards applicable to the regions where we operate. This notice explains our data practices in detail.
What Data We Collect on ebet188
We collect data in several categories. First, account information: your name, email address, phone number, date of birth, and username. Second, identity verification data: photos of your identity document (KTP, passport, or driver's license) and your ID number. Third, payment data: records of your deposits, withdrawals, and account balance. Fourth, gameplay data: your betting history, game selections, and account activity logs. Fifth, device and access data: your IP address, browser type, and login timestamps.
We do not collect or store your payment credentials directly. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or your bank, payment authentication happens through each provider's secure gateway. Your banking details are never exposed to ebet188's systems. We receive only a confirmation that the transaction succeeded.
We collect this data for specific purposes: to operate your account, process deposits and withdrawals, verify your identity, detect fraud, comply with anti-money-laundering regulations, and respond to legal requests. We do not use your data for marketing, profiling, or any purpose beyond these operational needs.
How We Use and Protect Your Data
We at ebet188 use your data to operate our platform and serve you. Your account information allows us to manage your login, process your deposits and withdrawals, and communicate with you about your account. Your identity verification data allows us to comply with Know Your Customer (KYC) regulations and prevent fraud. Your payment data allows us to track transactions and resolve disputes. Your gameplay data allows us to detect suspicious activity and ensure fair play across our live-dealer tables, slot games, and sportsbook markets.
We protect your data using industry-standard security practices. All data transmission is encrypted using SSL protocols. Your password is hashed and salted, never stored in plain text. Your identity documents are encrypted and stored on secure servers with restricted access. We employ rate-limiting to prevent unauthorized login attempts and multi-factor authentication options for account security.
We conduct regular security audits and maintain compliance with data protection standards. If we detect a security breach, we will notify affected users and take appropriate remedial action. We do not guarantee absolute security, but we maintain reasonable safeguards against unauthorized access, alteration, or disclosure.
Third-Party Processors and Data Sharing
We at ebet188 work with third-party service providers to operate our platform. These include payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and Indonesian banks), identity verification services, and hosting providers. We share only the minimum data necessary for each provider to perform their function. For example, we share your name and ID number with our identity verification service, but we do not share your gameplay data.
We do not sell your data to advertisers, data brokers, or marketing firms. We do not use your data for profiling or behavioral targeting. We may share your data with law enforcement or regulatory authorities if required by law or court order. We may also share aggregated, anonymized data for statistical purposes, but this data cannot identify you individually.
Our third-party processors are contractually obligated to protect your data and use it only for the purposes we specify. We do not permit them to use your data for their own marketing or commercial purposes.
Your Rights and Data Access
We at ebet188 respect your rights regarding your personal data. You have the right to access your data, request corrections, and request deletion, subject to applicable law and our operational needs. You can request a copy of your account data, including your personal information, transaction history, and gameplay records. We will provide this information within a reasonable timeframe.
You have the right to request that we delete your data, subject to legal and operational constraints. We may retain some data for compliance purposes, such as anti-money-laundering records, even after account closure. You have the right to object to certain uses of your data, such as marketing communications. You can opt out of non-essential communications at any time through your account settings.
To exercise these rights, contact our support team with your request. We will verify your identity and respond within a reasonable timeframe. If you believe we have mishandled your data, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
Cookies and Tracking Technologies
We at ebet188 use cookies and similar tracking technologies to operate our platform. Cookies are small files stored on your device that help us remember your login status, preferences, and activity. We use session cookies (which expire when you close your browser) and persistent cookies (which remain until you delete them). We do not use cookies for tracking or profiling beyond what is necessary to operate ebet188.
You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when a cookie is being set. However, disabling cookies may affect your ability to use ebet188 fully. We do not use third-party tracking pixels or analytics services that profile your behavior across other websites.
Data Retention and Account Closure
We at ebet188 retain your data for as long as your account is active and for a reasonable period afterward to comply with legal obligations. After you close your account, we retain transaction records, identity verification data, and account activity logs for at least five years to comply with anti-money-laundering regulations. We delete other personal data within a reasonable timeframe, unless we are required by law to retain it longer.
If you request account closure, we will process your request and delete your data according to our retention policy. Any remaining balance in your account will be processed according to our terms and applicable law.
Contact and Updates
If you have questions about our privacy practices, contact our support team. We will respond to your inquiry within a reasonable timeframe. We may update this privacy notice from time to time to reflect changes in our practices or applicable law. We will notify you of material changes via email or through our platform. Your continued use of ebet188 after updates are posted constitutes acceptance of the updated notice.
Our services are available only where local law permits. We comply with applicable data protection regulations in each jurisdiction where we operate. If you have concerns about how we handle your data, you have the right to lodge a complaint with the relevant authority in your jurisdiction.